At Raydiant Insurance Agency, we are committed to making our website and services accessible to everyone — including individuals with disabilities. We believe that every person deserves equal access to information and tools, and we strive to create an inclusive digital experience.
1. Our Commitment
We are actively working to ensure our website complies with generally recognized and accepted accessibility standards, including:
Web Content Accessibility Guidelines (WCAG) 2.1, Level AA
Compliance with the Americans with Disabilities Act (ADA)
Inclusive design principles that support screen readers, keyboard navigation, and other assistive technologies
2. Features We Support
Our website is designed to include:
Text alternatives for images (alt text)
Clear heading hierarchy for screen readers
High contrast color combinations
Responsive design for various devices
Navigable pages using keyboard-only access
Video content that avoids auto-play and includes descriptions where applicable
3. Ongoing Improvements
We view accessibility as an ongoing effort. We regularly:
Audit our website for accessibility issues
Test user experiences across different browsers and devices
Update tools and integrations (like quote forms and video platforms) to meet best practices
Collaborate with Webflow and other vendors to address accessibility gaps
4. Third-Party Tools and Portals
Some areas of our website link to third-party platforms (e.g., EZLynx, Canopy Connect, Insurify). While we aim to work with accessible partners, we do not control the accessibility of these external sites. We encourage users to review their individual accessibility policies.5. Need Assistance?
5. Need Assistance?
If you are having difficulty accessing any part of our website or need help using any of our services, we are here to help.
📞 Phone: 704-380-9699
📧 Email: support@raydiantinsurance.com
📍 Mailing Address: 3540 Toringdon Way Ste 200 Charlotte, NC 28277
Please include the web page URL and a brief description of the issue, and we will make every effort to accommodate you.
6. Feedback Encouraged
We welcome your feedback. If you experience any issues or have suggestions for improving accessibility, please let us know.